Voice Biometric Fingerprinting

Case Study 3 / 5

Production · Fintech · 2018–2019

JPMorgan Chase · Call-Center Authentication

~10M

JPMC Accounts Onboarded in 90 Days

20 sec

Saved Per Authenticated Call

~$830B

Industry-Wide Fraud Loss Plateau

1,300

Opt-Outs (out of ~10M)

"Not a security tool that customers tolerated. A security tool that made their day better."

Python

ML / Biometrics

Sapiens

Angular

REST